Sunday, 15 May 2016

Introducing our 2016 updated payment methods



We are glad to inform you that we have made considerable progress. We decided to automate our systems wherever possible and key investments were made to achieve this. Listed below are all our supported payment options listed from BEST to WORST.

1. Debit/Credit Card Payment (Instant Credit, Highly Recommended)
You need a Naira MasterCard, Visa or Verve card. This is the best payment option for SmsAlart services, it is fast, secure, convenient, and does not require a trip to the bank or a call to our office, you get your credits instantly.

After you log in, click on “Buy SMS UNIT WITH ATM” which can be seen on the left corner or the left hand side of the webpage, select your card type and quantity of units you want to buy then make your payments, you will get your account credited instantly. It is very reliable and can be used during the weekends and public holidays.

2. PayDirect Bank Branch (Instant Credit, Recommended)
You need to walk into ANY bank branch! This is our NEWEST addition for instant payment. You can simply walk into any branch of any bank to make your payment. It is just like paying for DSTV or NEPA. You get your credits instantly!

See here for a list of all participating banks.

Simply walk into any Nigerian bank, pick up a deposit slip, write Account Name in the space provided for account name, write you’re your name in the space provided for depositor's name, skip the account number part, write the amount both in words and figures and then you tender it to the teller officer at the bank who in turn will request for the purpose of the payment (e.g. Bulk SMS, Reseller store setup). Your transaction will be processed and an e-receipt will be printed out and given to you upon completion of the transaction.

This is now the ONLY bank payment option we would support going forward. It is highly advised that customers who insist on going to the bank to make payments should use this method rather than depositing the money into our account.


3. Online Bank Transfers (Not really recommended)
You need internet banking access and our bank account number. This method involves making online payments from your bank account to our bank account via your internet banking page. Each bank has its own specific procedure for going about this, so you may need to contact your bank if you intend using this service. Note that you may NOT get your credits instantly if you fail to use your email address in the remarks/description field, or if your internet banking application truncates your email e.t.c. In such cases, you need to call our customer service numbers to rectify the issue and get your credits.

4. Bank Deposit (Not Recommended)
Please do NOT use this payment option anymore. This is the usual payment option where you pay into our bank account. Although this has been the primary mode of payment for years, we now recommend other faster and less complex means. Many customers who use this method, still have to call the office to get their accounts credited manually due to typographical errors or wrong/misspelt narrations that may occur during the course of their transaction.

We hope that you will find this information useful and we remain at your disposal for any further clarifications you may need.

Thank you for choosing SmsAlart!

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