Friday 22 July 2016

How to Remove My Phone Numbers from the Do Not Disturb (DND) List




UPDATE: To unsubscribe from 'Do Not Disturb' (DND):
1. Text STOP to 2442
2. Then, text ALLOW to 2442
Whether you know about it or not, the Nigerian Communication Commission (NCC) mandated the telecommunication operators to implement ‘Do Not Disturb’ (DND) starting July 1, 2016. This came on the foot of torrents of complaints submitted to NCC on the abuse of third-party SMS and unsolicited automated calls.
In line with the above, NCC issued a directive to the telecommunications service providers in the country that starting from July 1, 2016, they must activate the ‘Do Not Disturb’ (DND) facility which gives subscribers the freedom to choose what messages to receive from the various networks or face sanctions.
To remove your phone number from the DND list, you will need to text ALLOW to 2442. Despite this, it has been noted that some phone numbers that are not DND list are still not receiving third party SMS. This has been confirmed to be a glitch in the set up process by the telecommunication operators.

To resolve this, try the following:
1. If you have received any message such that below in the past, you are on DND and you will need to (1) text STOP to 2442 then (2) text ALLOW to 2442 to start receiving bulk SMS.
“You order DND product successfully at 14:52:22 01/07/2016”.
The time and date are just hypothetical.


2. Text STATUS to 2442 to check if you are currently on the DND list. If you get a message such as:
a. “The Do-Not-Disturb service is active on your line to FULL Blocking mode. Please visit **URL** for more options.”
Then, you are currently on the DND and you need to (1) first text STOP to 2442, then (2) text ALLOW to 2442 to start receiving bulk SMS.
b. “You have not subscribed to DND or has unsubscribed from it.”
If you receive any message similar to the above and you are still not receiving bulk SMS, you will need to contact your telecommunication provider.
Since problem has been found to be peculiar to the MTN Nigeria network. You might also want to update phone number on the platforms where you are expecting the SMS notification to the one from another telecommunication provider.


Let us know your experience as you tried to get your phone number removed from the DND list.

Friday 8 July 2016

Bulk Sms With The NCC DO-NOT-DISTURB POLICY

Do-No-disturb is a feature that effectively blocked or silent an unwanted calls and messages. It also helps to avoid an unwanted unknown individual or telecommunication calls and SMS.
 

Why is it in place?
With the Do-Not-Disturb feature, you can automatically ignore or block annoying or unwanted calls and SMS. Do-Not- Disturb effectively silences almost all notifications while you aren’t actively using your phone. It also silences all phone calls by default, but you might want your phone to ring when certain important people calls.
 

How it has affected bulk SMS
With the directive from the Nigeria Communication Commission (NCC) on do not disturb. It has been enforced on the network providers to implement Do not disturb on all subscribers. In view this, Bulk SMS has been affected and we deliver messages to some network. For some hours, we do not deliver messages to MTN lines, but now resolved on SmsAlart.
But will that be the end? Or will the bulk SMS big guns fight back? What do you think?